Contact Tracking

Contact Tracking & Access

The Contact Tracking application (MRM) is accessible in various locations.  For example, records are on individuals or parent constituents.  It is the user’s discretion to decide where to enter the contact tracking record.  The contact individual will be the determining factor.

Contact Tracking on the Home Screen

From the home screen of personify, the user can access contact tracking in various ways.  The easiest is the Contact Tracking Toolbar.

Contact Tracing Toolbar Components

All records in the contact tracking toolbar pertain only to the logged in user.

A.    Overdue – Overdue records are records waiting to be completed.  These records are assigned or scheduled for the individual logged into Personify.

B.    Due Today – The Contact Tracking records due by the close of business today list under the category Due Today.

C.   Future – Under the Future category, the user will find Contact Tracking records due by a future date.

D.   New – The new button will allow the user to create a new contact tracking record for an individual.

Users can create Contact Tracking records from other home screen locations as well.

 

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