Troubleshooting the Personify Outlook Plugin

Troubleshooting the Personify Outlook Plugin

The following sections offers tips on resolving issues encountered when using the plug-in.

Troubleshooting Personify Outlook Plug-In Account Settings

From the Account Settings screen, if you click the Test Connection button, the following message may display:

If the connection fails, check your account type, username, password, and web service URI for any errors and try again.

 

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