Glossary & Terms

Fixed

COMMUNICATION TYPE - The location associated with various pieces of contact information.  For example, Home or Work.  Please note that while mobile devices are not tethered to a physical location, the codes set up in base indicate (more or less) personal contact information vs. business information, and allow for other designations.

·         Phone

·         Email

·         Web

·         Fax

·         Domain

CUSTOMER MARTIAL STATUS - This field is used to detail the marital status of a constituent and is used for informational purposes.  This field is located on the Demographics screen in CRM360.

CUSTOMER TYPE - Identifies the record type of the customer.  Personify currently supports four customer types: Individual (I), Company (C), Subgroup (S), and Committee (T).

Note:  Subgroup (S) is not used by the AOA.

GENDER - The gender of the customer.  For example, Male or Female.

PHONE FIELDS - This is used when defining phone structures.

·         Country Code

·         Area Code

·         Phone Number

·         Extension

POSTAL ERROR - This is used by third-party address validation software.  The codes identity problems with addresses.  The base application is delivered with postal error codes used by Pitney Bowes Spectrum Technology Platform.

·         A (invalid apartment info)

·         B (insufficient information)

·         H (invalid house number)

·         S (invalid street)

·         X (database has expired)

·         Z (invalid zip code)

·         F (address not found)

·         INSUFFICIENTINPUTDATA (insufficient input data)

·         MULTIPLEMATCHESFOUND (possible multiple addresses found)

·         UNABLETOVALIDATE (address not found)