Adding/Changing a Constituent’s Image
Users can add an image to a constituent's record in CRM360 in order to more quickly identify or associate with them. For individual records, this image may be a picture of the constituent. For company records, this image may be the company logo. Please note that security and/or Personas cannot control who can and cannot view a constituent's image. If the user has access to CRM360 and an image has been added to a constituent's record, then the user will see the image.
The image is also displayed on the e-Business website on the Photo Control. Here, a constituent can view, edit, delete, or upload a picture to the e-Business website.
1. To add an image to a constituent's record in CRM360; open the appropriate constituent in CRM360. Point to the silhouette image in the top, left corner of the CRM360 header. The Edit and Remove options display.
2. Click Edit. The Open window displays to search for the image.
3. Navigate to the appropriate image and click Open. The image is added to the constituent's record.
4. Click Save. 
To remove an image from a constituent’s record in CRM360; Open the appropriate constituent in CRM360. Point to the silhouette image in the top, left corner of the CRM360 header. The Edit and Remove options display.
1. Click Remove. A confirmation message displays.
2. Click Yes.
3. Click Save. 