Updating Username
The username defaults to the AOA ID number. This can be
modified within the Personify application. Some users will not need their user
name updated. Some individuals will only need a reminder of what their username
is.
Note: Should an individual know
what they would like their username to be, go ahead and update it accordingly.
Explain to the individual that they can update their username online through
Account Settings as well.
1.
To update a constituent’s Username, click on the hyperlink next to Web
Credentials.

2. Click on the
check box next to New Username.
3. In the username
field, enter the constituent’s Personify ID number (or the user name chosen by
the individual).
4. Click on the Submit
button at the bottom of the screen.

The Web Credentials will update.
