Business is Moving

Business is Moving

If a constituent changes their primary address, normally an employment address, several steps are involved in making this change.  If the business is moving, the address needs to be changed on that business’s record.  Once the changes are saved, all the constituent records that share that business address will update to the new address.

Identify the employer

One individual can have multiple employers.  The primary employer is included in the header of the CRM360 record.  This hyperlink will open the CRM360 record for this constituent.

If the address is being changed at a different employment location, use the relationships number hyperlink to access all employment relationships the constituent has.

Double click on the relationship to access the Relationship Detail screen.  Click on the Related Constituent hyperlink to access the CRM360 record for the business.

To update the address

1.    Start at the Edit Contact Info screen.

2.    Click the Edit hyperlink next to the address that needs to be updated.  The Add/Edit Address window will appear.

3.    Make the needed changes to the address.  Click the Save & Close button to save changes made and close the window.

 

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