Adding Credit Limits

Adding Credit Limits

In CRM360, from the Financial Data task category, click Credit Limits. This screen establishes the thresholds on the amount of credit provided to an individual using a credit card or for an organization with established credit.

The Credit Limit Status options include:

·         Stop - This customer has severe credit problems and should be prevented from ordering any more products until this status is changed.

·         Warn - This customer has a credit problem. Personify prompts users with a warning message before an order is saved for this customer.

·         OK - This customer record has no credit problems. In the event a user tries to place an order for a customer where the order total (or any part) exceeds the customer's credit limit, the order cannot be saved.

1.    From the Financial Data task category in CRM360, click Credit Limits.  The Credit Limits and Credit Balance screen displays

2.    Click Add Credit Terms Information.

3.    Verify the correct Org Unit.

4.    Select the Credit Terms from the drop-down.

5.    Select the Credit Status from the drop-down.

6.    Enter the Credit Limit.

7.    From the Current Credit Balance section, select the appropriate option and review the Active Order Balance

8.    If necessary, enter any Comments.

9.    Click Save

 

Was this helpful?
0 reviews