The cancellation fees screen shows allows the user to define
a date-based cancellation policy or restocking fees for each of the rate
structures setup in the rates and pricing section. Fees may be defined as a
percentage or a fixed amount and may charge over a series of cut-off dates.
From Product Central either search or create a new inventoried
product. Under the Product Definition screen task category, click the Define
Cancellation Fees screen task. The Product Maintenance | Cancellation Fees
screen will appear.
1.
From the Rate Code Details section, select the appropriate Rate Structure
to add cancellation fees.
2. From the
Cancellation Fees Details section, click the Add button. Update the following
information.
a. Cancellation
Amount or Cancellation Percentage: Information can be entered in the
Cancellation Amount or the Cancellation Percentage, NOT both. At least one of
these two fields must be defined to save the record even if the amount or
percentage is set to zero.
b. Valid From and
Valid Thru: Drop down defines the date when the return or cancellation fee
will be charged.
3.
Save 
any changes made to the
Cancellation Fees.