Dues Write-off/Waivers
In Personify, it is possible an order will need to have a
balance written off/on or a waiver applied to an order. To do this in Personify,
this is handled through order financial analysis. From the Order Entry screen
in Personify, open the Work with Orders screen tasks and choose Show
Financial Analysis.
The Order Financial Analysis screen will display; click on
the Write-off/Waiver button. The Write-off/Waiver screen will appear to
work on adjusting the balance.
From the Order Information section, notate the correct line
in the upper right hand corner. Verify the correct order line is selected.
Using either the Calculation Method or Write-off
Amount, enter the percentage/amount in the corresponding field. This
figure must be entered in either a negative number to decrease the balance or
positive number to increase the balance. (Note: Positive Write-off/Waivers
[Write-on] would be used to counter any write-offs such as short pays, or
previous waivers.)
A Write-off/Waiver Reason Code must be selected as
well.
Enter any Comments regarding the Write-off/Waiver
transaction in the comments field. Click Write-off to save the
transaction.
For additional line Write-off/Waivers, change the line
number under Order Information.