Deleting the Line/Dumping the Batch
Deleting/Adding a Partial Line
If a dues remittance form does not match the
amount submitted through RDC, we have to post the amount submitted. If the
amount submitted were less than the remittance, we would delete/modify the line
until the lockbox matches.
Deleting a Line:
Determine the difference
between the Lockbox File and the Batch Amount. To delete an entire line form
the lockbox check the box to the left of the entry and click the delete button
Adding a Partial Line:
1. Delete the line
you wish to modify the amount of the payment.
2. Click the Add
button at the top of the Receipt Information section of the Lockbox.
3. Click the Payor
hyperlink and search for the constituent.
4. Change the Receipt
Type and Actual Amount. (The amount determined to be modified to.)
5. Click the Order
Number hyperlink and search using the Ship-To Customer ID field and
locate the order you wish to post to.
6. Double click on
the order and click your Tab key. Enter the line number in the small box to
the next of it.
7. Check the box to
the left of the line at the top and click Validate Transactions from the
screen tasks.
Dumping
If the batch needs to be dumped and the lockbox cannot be
processed due to errors, we have to first delete the Lockbox Process.
To dump a line:
1. Open the Accounting
tab on the ribbon and choose Lockbox and then Lockbox Process and
Error Correction.
2. Delete all the
rows from the Lockbox Process and Error Correction window. Save about every 50
lines.
3. Highlight the
batch that cannot be posted and chose the Delete button.
4. Open the Batch
control.
5. Search the
batches for the lockbox batch and delete the batch. From the search screen
highlight the line and click the Delete from the Screen Tasks.
15. Close All Windows.
16. Open the Accounting
tab on ribbon and choose Lockbox and then Lockbox Process and Error
Correction.
17. Click Search and double
click on your Batch.