Customer Financial Analysis

Customer Financial Analysis

This screen displays open balances (debit balances), open orders and receipts, and all the financial transactions recorded for a given customer.  This screen combines account analysis, receipt review, and refund review.

To access the Customer Financial Analysis screen, from the Personify main toolbar, select Accounting > Customer Financial Analysis.

The following tabs are displayed on the Customer Financial Analysis screen:

Order and Transaction Analysis: displays the orders and transactions for the customer.  If there are many results, users can filter the information using the, Show Debit Balances, Show Credit Balances, Show Zero Balances, Show Invoiced Only checkboxes.  Users can expand the rows to view more transaction details.

Customer Balance: displays the balance information for the customer on orders and across all subsystems.

Receipt Analysis: displays the orders and transactions per receipt.  Select a date from the Receipt from drop-down to filter receipts from a specific date.  The Payor checkbox needs to be checked to display payor information.

Unapplied Receipts: displays the unapplied receipts for the customer.  Check the Show Unapplied Receipts with Balance to limit the display in the grid to only those unapplied receipts which have a balance.

Refund Analysis: displays the vouchers provided to the customer.  Select a date from the Refund from drop-down to filter refunds from a specific date.

 

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