Reviewing and Correcting Lockbox Receipts
The Lockbox Processing and Error Correction screen (LCK001)
is an interactive screen that allows users to view a holding table of uploaded
data and correct any errors. Based on the error message, consult the paperwork
from the bank to perform the corrections. One example of an error is a missing
order number and customer number. The member might not have returned the
proper paperwork with the payment and, therefore, the order and customer number
might be missing. In this case, look up the customer by name, find the
relevant order, and enter the order number on the lockbox correction screen.
If there is no order and/or users are not sure to what order to apply the
money, apply the order you see fit to create a credit on the order. If the
customer is not in the system, create a customer based on the name and address
on the copy of the check.
Once the errors have been corrected, the user can then
validate and post transactions individually or in groups.
To review lockbox data:
1. From the toolbar
select Accounting > Accounting Central.
2. From the Lockbox
Processing section, click Lockbox Processing.
3. Search for and
select a lockbox record. The Lockbox Processing and Error Correction Details
screen displays.
4. Click one of the
Display Filter radio buttons and click Redisplay Info to update the grid
matching one of the following criterion.
·
All: Shows all transactions.
·
Errors: Shows only those transactions with errors
·
Posted: Shows only those transactions that have
been posted.
·
Un-Posted: Shows only those transactions that have
not been posted.
·
Validated: Shows only those transactions that have
been validated.
5.
From the Receipt Information table, select a receipt. If applicable,
correct the data such as a missing customer number, order number, etc.
6. If needed, click
Add to add a missing transaction to the batch. Fill in any required fields.
7. Once changes
have been made to a record(s), select the record(s) and click Validate
Transactions from the task bar. If the proper changes were made, the
status of corrected records will change to “Validated”. All transactions must
be validated before they can be posted.
8. Click Save. 
9. Run the LCK100
process in POST mode for the transactions to post and apply as receipts.
NOTE: This is NOT the same as
posting the batch.