Cancelling a Meeting Order without Refund
- To cancel a meeting
order, from the Order Entry Screen, click Cancel an Item screen
task from the Work with Line Item screen task category.
- From the section
above, select the Cancel Only option.
- On the Cancel Only
Tab, select a Reason Code.
- If a cancellation
fee was defined for the product, it is shown in the Optional
Cancellation Fee box. This amount can be updated if needed. The fee
will be based upon the current date unless you have opened an Adjustment
Batch.
- If you check the Write-Off
Balance, the text box will be editable.
- Enter any Cancellation
Comments.
- Click the Process
button.
- The Cancellation and
Refund Control screen will close, and the status of the order line will
change to Cancelled.