Error w/ Personify Home Page & Windows 10

When you open Personify on Windows 10 (specifically after some Windows Updates) Personify will open with the error message:"

"Failed to load 'about:blank' web page within 300 seconds."

The personify module can become unusable after this. A fix for the issues lies within the user data of Personify.

To resolve the issue perform the following:

  1. Close all instances of Personify that you currently have open.
  2. Use the Ctrl+Alt+Del key method to open the Windows Task Manager and click/highlight any instance of TIMSS.EXE. Use the End Task button when availabl
  3. Navigate to your Local Data folder using Windows Explorer: C:\Users\%\AppData\Local\Temp
  4. Delete the dotnetbroswer-chromium folder when present.

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