Current Member of UA

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Current Member of UA

If a member has been added to UA then the membership must be terminated PRIOR to creating a membership in the new org.

1.    Log into the Unknown Affiliate organization and organization unit.

2.    Search and find the current membership order.  Open the order.

3.    Right mouse click on the selected line from the menu, choose Show Full Line Item Detail.

4.    From the Line Item Details screen, update the Order Line Information field for Fulfill Status to be ‘Transfer’.

5.    Click on the Products Specifics tab at the top of the window.

6.    Update the Status Change Reason to be ‘Transfer’.

7.    Update the Cycle End Date to be the date of transfer (YESTERDAY)

8.    From the screen tasks, from Work with Orders, click on Show Financial Analysis.  Click on the Write-Off/Waiver button.

9.    Write off the remaining balance, matching the Line Total as a negative amount.

10.  From the Order Information, change the Line to update all lines.

Users need to update the List Demographics for the individual.  To do so we need to perform the following.

11.  View the CRM360 Screen for the constituent users are working with.  Click on the Constituent Preferences screen task and then Lists.

12.  Highlight the Line for the Pending Affiliate Transfer.

13.  Enter the correct End Date.

14.  Enter Comments as needed.

15.  Save  before users return to the Main Page.

Once the order has been terminated from UA, the member is no longer a current member and can be added to the affiliate of their choosing.  Please refer to the Add Processing > Not a Current Member steps to finish.

 

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Article ID: 4493
Created
Sat 3/28/15 7:21 PM