Membership Product Code Change with Payment

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Membership Product Code Change with Payment

If a payment has been made, few extra steps are required to transfer payment from the existing product code to the new product code.

a.    From the Screen Tasks, click Common Customer Requests > Customer Financial Analysis.  The customer financial analysis screen will appear.

b.    From the selection of buttons at the bottom, click on the Transfer Credit Balance button.

c.    From the Receipt Transfer screen, update the Transfer Mode to be ‘Line Receipt’.  Allow the screen to update.

d.    Transfer the money matching Product to Product.  See the table below

Product Line

To

Product Line

Active Membership

To

Partial Practice Line

PR Line

To

PR Line

Affiliate Line

To

Affiliate Line

e.    Click the Complete Transfer Button.  Repeat the transfer for additional lines.

2.    Close the Customer Financial Analysis screen, and Refresh  the Order Entry Screen.

 

Details

Details

Article ID: 4500
Created
Sat 3/28/15 7:21 PM
Modified
Tue 11/10/20 4:42 PM

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