Changing the Effective Date and Adjusting the Price

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Changing the Effective Date and Adjusting the Price

1.    Open the order entry screen for the order you need to make changes to.  Left mouse click on the first order line to highlight it.  Right mouse click on the same line to open the menu.  Choose the option Show Full Line Item Detail.

2.    Click on the Product Specifics tab.

3.    Change the Begin Date to the specific date you wish to start the membership.

4.    Click on the Save button.

This will adjust the effective date of the membership.  To adjust the prices continue with the following.  (Note:  Verify you have the correct line highlighted before you click to adjust the price.)

5.    Under the screen task category Work with Line Items, click on the first task, Adjust the Price.

6.    Enter the Adjustment Amount as a negative.  In the example below, to adjust the price down, the amount was put in as -64.92.  Using the Tab key, will convert the number to the correct ($64.92).

7.    Enter an Adjustment Reason and click Save.

8.     This will adjust the process correctly.  It is important you continue this process for each line you need to adjust.

 

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Article ID: 4507
Created
Sat 3/28/15 8:18 PM