Managing Rejected Scheduled Payments

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Managing Rejected Scheduled Payments

If a pending credit card or EFT scheduled payment was not successfully processed when the FAR680 or the EFT680 batch process was run.  The batch process will check the Rejected checkbox and update the Status to Pending.

The payment would then be processed again on the next run of the FAR680 or EFT680.  However, verify the bank routing information or the auto payment methods for renewals and installment payments.

 

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Article ID: 4720
Created
Sun 4/5/15 3:31 PM