Contact Tracking & Call Center Management (CUS201)

Subsystem:  Constituents & Committees
Time: 3hrs
Interactivity:  
Dept. Recommendations:

AOA STAFF
AFFILIATE STAFF

This training will teach you the functionality of contact tracking and how it can be used within your department. This training takes you through all the components of contact tracking, standard letters, and the use of the Personify Outlook Plugin. Included with this training is a preview of the notification system within Personify.


*Prerequisite(s):
CUS100:  Constituent Management